Shipping Policy (Shipping & Delivery)

1. Shipping Methods & Delivery Times

We aim to process and dispatch all orders within 1–3 business days of receiving your payment. Once dispatched, delivery time will depend on your chosen shipping service:

• Standard Shipping (Australia) – typically 2-7 business days

• Express Shipping (Australia) – typically 1-3 business days

Delivery timeframes are estimates only and may be affected by carrier delays, public holidays, or unforeseen circumstances.

2. Shipping Rates

• Free Standard Shipping for all Australian orders over AUD $50.

• Flat rate fees may apply for orders under this amount ($9.9).

• Express shipping fees are available. Please contact us before check-out.

3. Order Tracking

Once your order has been dispatched, you will receive:

• A confirmation email

• A tracking number to monitor your parcel

If you do not receive tracking information, please contact us.

4. Shipping Restrictions

• We currently ship to Australia only.

• P.O. boxes may not be accepted for certain carriers.

5. Delivery Issues

If your order is lost, damaged in transit, or delayed beyond expected delivery time:

• Please contact us with your order number and photos (if applicable).

• We will work with the carrier to resolve the issue.