About Us
Who We Are
Citrus Studio is an Australian-owned online store for baby and kids. We are an authorised distributor of premium Japanese baby and children’s brands in Australia, carefully selected for their exceptional quality, safety standards, and thoughtful design.
Our Story
Founded with a passion for bringing the best of Japanese children’s fashion and lifestyle products to Australian families, Citrus Studio sources directly from trusted Japanese manufacturers and official brand partners. Every product we carry is genuine, sourced through authorised supply channels, and meets Australian consumer safety standards.
What We Offer
We specialise in high-quality baby and kids clothing, accessories, Our range covers newborns through to children aged 10 years, with a focus on comfort, durability, and timeless style.
We offer both online retail and wholesale options to suit individual families and small businesses alike.
Our Business Model
All products listed on our website listings reflect accurate, up-to-date pricing and stock availability. Prices shown are in Australian Dollars (AUD) and inclusive of GST where applicable. We ship directly from our own warehouse in Sydney — there are no third-party dropshippers involved.
Our Commitment to Customers
At Citrus Studio, we are committed to providing a transparent and trustworthy shopping experience. This means:
- Accurate product descriptions that match what you receive
- Clear pricing with no hidden fees
- Reliable delivery from our Sydney warehouse
- Responsive customer support via email
- A fair and straightforward return and refund policy
Contact Us
We would love to hear from you. Please feel free to reach out with any questions about our products, orders, or wholesale enquiries:
- Email: [email protected]
- Website: www.citrusstudio.com.au
- WeChat: Available — scan the QR code below
Our customer service team aims to respond to all enquiries within 1-2 business days.
Legal Information
Citrus Studio Australia Pty Ltd
ABN 80 641 454 515
ACN 641 454 515
Citrus Studio is an online-only retailer. We do not operate a physical store, showroom, or customer pickup location.